In Patrick Lencioni’s latest book “The Advantage”, he points out that in today’s competitive world a healthy organization is likely to be the greatest competitive advantage you can have. He’s right, so what exactly does that look like? Well, let’s take a closer look at an unhealthy organization. To outsiders like Pat and me, three strong indicators are:
1. A lack of trust leading to poor teamwork and alignment.
2. A lack of clarity about mission, vision, and values.
3. A fear of conflict. People are not allowed to say what they really think.